‘Just a note to thank you for swiftly acting on my telephoned change to the order, and for the very prompt delivery despite my own stupidity -- the jacket is, of course, entirely up to expectations.
A first class transaction in every way -- I shall return.’
‘Just a quick email to say thank you for keeping me informed on the progress of my order.
The item came swiftly and on time.
I must say that in the internet / retail world of today customer service is extremley important and
you have made a lasting impression.
What a refreshing change to find a company that makes such an effort for their customers.’
Article entitled 'Mayenne Memories' from Canal & Riverboat, April
2003. by George O'Brien
‘Having never visited this region of France before we had no idea, while
we were packing, just what kind of weather to allow for and we had learned from
bitter experience that the success of any boating holiday could well hinge on
the suitability of outer clothing. We would need to limit the number of garments
carried so our choices would need to be as versatile as possible. We are fans
of the 'Regatta' range of clothing for inland boating because it is...............
a considerable step ahead of 'ordinary' landlubber's shopping gear. For this
trip we chose a rainproof breathable 'shell' jacket and a separate fleece each.
This ensemble would, we felt, keep us dry, as well as warm and snug, whatever
France had in store for us’.
‘Thank you so much for the excellent service we had off your company.
The jacket I bought for my daughter was perfect, and she actually likes it!!!
I will certainly be shopping with you again.’
‘May I just thank you for a very efficient and informative service and
congratulate you on your customer friendly service. I am in no doubt that I
will be using your company again.’
M L Fussell
‘Many Thanks…You have gone the extra mile and done your very best
to match my order as closely as possible. I appreciate this very much and will
place further orders with you.’
‘Thank you for sending the order out so promptly and at short notice,
its not very often that you get such good customer service!’
‘I have just received my order and wanted to say thank you for being
so prompt your site was so easy to use, with so much choice as well as sizes.
I certainly will be back.’
‘Thank you very much for your efficient service. Well packaged and delivered
‘I would like to tell you how thrilled I have been with the service
I’ve had from you. The trousers I ordered just a few days ago have arrived
in time for my trip, which starts tomorrow-, and I am delighted with them!
They are obviously of excellent quality and represent terrific value. Thank
you so much!’
‘Very pleased with my order which arrived this morning. Both
> coats are accurately descibed on your website and fit my children well.
> Thank you very much for your efficient service